Effective Date: 11/08/2024

Introduction:

Kora Pioneers Program is committed to providing a positive and user-friendly experience for our customers on the Play Store. We understand that users may, at times, wish to delete their accounts. This document outlines the policy and procedures for account deletion on the Kora Pioneers Program platform.

1. Account Deletion Request:

Users who wish to delete their accounts can do so by following the steps outlined in our application or website. This ensures a straightforward and secure process for users to exercise their right to delete their accounts.

Within our application, navigate to the bottom of this page and fill out the form to have your account deleted, removing all resources tied to your account from our system. 

2. Account Deletion Time Frame:

Account deletion requests will be processed within 7-10 business days from the date of submission. During this period, users will have the option to cancel their account deletion request if they change their mind by sending an email to su*****@ko**********.org .

4. Data Retention and Privacy:

Upon account deletion, Kora Pioneers Program will securely delete all user data associated with the account. This includes personal information, preferences, and any other data collected during the user’s interaction with our platform.

5. Impact on Services:

Users should be aware that deleting their account will result in the loss of access to Kora Pioneers Program services, including any purchased products or subscriptions. It is the responsibility of the user to ensure they have taken the necessary steps, such as canceling subscriptions, before initiating the account deletion process.

6. Legal Compliance:

Kora Pioneers Program will comply with all relevant data protection laws and regulations in the processing of account deletion requests. Users can refer to our Privacy Policy for more information on how their data is handled.

7. Contact Information:

If users have any questions or concerns regarding the account deletion process, they can contact our customer support team at su*****@ko**********.org .

Changes to this Policy:

Kora Pioneers Program reserves the right to update or modify this account deletion policy at any time. Users will be notified of any changes through our official communication channels.

By using Kora Pioneers Program services, users agree to abide by this account deletion policy.

Kora Pioneers Program Contact Information:

su*****@ko**********.org

We Value Your Privacy and User Experience!